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Project Paused Despite Daily Active Usage (20+ Users) – Need Clarification
I noticed that my project was automatically paused, even though it is actively being used. The project is an attendance application that is used daily by 20+ users, so it should not be considered inactive.
According to the new policy, projects are supposed to be paused only after 7 consecutive days of inactivity. However, my project has continuous usage and regular requests through the Node Appwrite SDK.
For now, I have manually resumed the project, but I’m concerned about this happening again in the future.
Could you please help me understand:
- Why the project was paused despite active usage?
- Whether there might be an issue with activity detection when using the Node Appwrite SDK?
- How I can prevent this from happening again?
Thanks for your help 🙏
TL;DR
Project on attendance app paused despite 20+ daily users. User concerned about project inactivity detection issues using Node Appwrite SDK. Manually resumed project, seeking clarification and prevention tips.I have also attached the mail I got in pdf format as a proof.
