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Can't Login to Cloud Account

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Hassanmrwt
23 Oct, 2025, 14:38

Dear @Appwrite I used one of my Email account (hassanmrwt@gmail.com) for Cloud but that is not in my access now. System is prompting me to verify Email but I can't due to losing access to my Email Account.

I have another Account (appwrite12@gmail.com) but when I try to Login or try to reset it it doesn't found my Email.

Need Your Help 🙏

TL;DR
Developers cannot log in to their Cloud account due to lost access to the provided email address for verification. To bypass the email verification step, the developers should access the Appwrite server database (PostgreSQL or MariaDB), locate the users collection/table, and change the field "emailVerification" from false to true for the hassanmrwt@gmail.com account. Restart the Appwrite server if necessary, and they should be able to log in without email verification.
jsLang
23 Oct, 2025, 14:43

which cloud service did you use?

Hassanmrwt
23 Oct, 2025, 14:51

Just database

jsLang
23 Oct, 2025, 14:59

Access the Appwrite server database (PostgreSQL or MariaDB). Find the users collection/table. Locate the document or row for hassanmrwt@gmail.com. Change the field "emailVerification" from false → true. Restart the Appwrite server (if needed) Log in again it should now skip the verification step.

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