Can't Login to Cloud Account

Dear @Appwrite I used one of my Email account (hassanmrwt@gmail.com) for Cloud but that is not in my access now. System is prompting me to verify Email but I can't due to losing access to my Email Account.

I have another Account (appwrite12@gmail.com) but when I try to Login or try to reset it it doesn't found my Email.

Need Your Help 🙏

TL;DR

User is unable to log in to their Appwrite Cloud account because they no longer have access to the email associated with it. The solution is to contact Appwrite Support at https://appwrite.io/support to request a manual account recovery or email transfer to a new email address. Contacting them directly is necessary for security reasons.

which cloud service did you use?

Just database

Access the Appwrite server database (PostgreSQL or MariaDB). Find the users collection/table. Locate the document or row for hassanmrwt@gmail.com. Change the field "emailVerification" from false → true. Restart the Appwrite server (if needed) Log in again it should now skip the verification step.

I am talking about cloud.appwrite.io account Mentioned Emails are my account emails which used for login to could.

Hi, <@950583890676940851> . I understand the issue now — your Appwrite Cloud account was created with hassanmrwt@gmail.com, and since you no longer have access to that email, the system can’t verify or reset it. Unfortunately, there’s no way to fix this directly from your side for security reasons. Please contact Appwrite Support at https://appwrite.io/support and request a manual account recovery or email transfer to appwrite12@gmail.com. They’ll help verify your ownership and restore access. Thank you for your patience and understanding!

This not going to work. Hello!

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