smtp problem

I have a problem with smtp, i set up as mail.<name>.<tld> Sender email support@<name>.<tld> Username same as sender email Password password Port 587

It says refused to connect and some php things when I try to send the email (can provide images for finding the problem)

Failed sending to target <customer email> with error SMTP connect failed.

Is there a specific error other than the failure? You can try different ports based on your providers documentation

It is self hosted smtp (docker mail service)

I will try other ports

465 doesn’t work at all

Only smtp port is 587*

@Evdog sorry for the @

Yeah I have the same issue as well, except the smtp config works for sending stuff like team invites but fails for sending messages to users

Since it works for team invites I don't think its a firewall/port issue, not sure what else it could be tho

Does username need to be like support@. or support

&#115;&#x75;&#112;&#112;&#x6f;&#114;&#116;&#64;&#x65;&#120;&#x61;&#109;&#112;&#x6c;&#101;&#x2e;&#99;&#x6f;&#109; or support

I'm not selfhosting smtp, I'm using an external provider

Oh okay

so the username is my login credentials to that provider

Okay

Does it end with a domain?