I'm using Appwrite cloud in my flutter app.
my app works fine on all android devices except few. this is the error message I'm getting: and I'm confused about how to fix it and app is in production now.
Please help!!
Thanks in Advance!
Summary
User is experiencing an error with Appwrite cloud on some Android devices. They provide a link to a StackOverflow question for reference. They are unsure if the issue is with Appwrite Flutter SDK or if it is an Android-specific issue. User mentions they have added the web platform. There is a discussion about custom domains and checking the device's date and time settings. The issue seems to be related to an incorrect timezone setting on one device. The team has been notified and is working on resolving the issue. No solution is provided in the thread.
kamal.panara
Rank 3: Container
Jan 9, 2024, 16:28
this is the project id
D5
Jan 9, 2024, 16:29
Also, do you have enabled setselfsigned feature?
kamal.panara
Rank 3: Container
Jan 9, 2024, 16:30
no
D5
Jan 9, 2024, 16:32
I think I know now the issue
D5
Jan 9, 2024, 16:34
I informed the team, they're working on it
kamal.panara
Rank 3: Container
Jan 9, 2024, 16:34
okay, thank you
kamal.panara
Rank 3: Container
Jan 9, 2024, 16:34
is there something that needs to be done from my end
D5
Jan 9, 2024, 16:36
I think they have set an incorrect timezone and due to that, it fails
kamal.panara
Rank 3: Container
Jan 9, 2024, 16:37
timezone and date time was incorrect on one of my device but then we set it to automatic
kamal.panara
Rank 3: Container
Jan 9, 2024, 16:37
still same error
kamal.panara
Rank 3: Container
Jan 9, 2024, 16:41
okay, so you mean it's incorrect on appwrite cloud?
D5
Jan 9, 2024, 16:43
Your users. Okay, I double checked and was not what I thought it was
D5
Jan 9, 2024, 16:44
Do you have set any custom domains?
kamal.panara
Rank 3: Container
Jan 9, 2024, 16:44
it's correct on my end too.
D5
Jan 9, 2024, 16:44
And month?
kamal.panara
Rank 3: Container
Jan 9, 2024, 16:45
date time all set to automatic
Christy Jacob
Jan 9, 2024, 16:45
Hey @kamal.panara have you setup any custom domains in your project??