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[SOLVED] CERTIFICATE_VERIFY_FAILED: unable to get local issuer certificate

  • 1
  • Android
  • Flutter
  • Cloud
kamal.panara
9 Jan, 2024, 15:57

Hi there,

I'm using Appwrite cloud in my flutter app. my app works fine on all android devices except few. this is the error message I'm getting: and I'm confused about how to fix it and app is in production now. Please help!! Thanks in Advance!

TL;DR
User is experiencing an error with Appwrite cloud on some Android devices. They provide a link to a StackOverflow question for reference. They are unsure if the issue is with Appwrite Flutter SDK or if it is an Android-specific issue. User mentions they have added the web platform. There is a discussion about custom domains and checking the device's date and time settings. The issue seems to be related to an incorrect timezone setting on one device. The team has been notified and is working on resolving the issue. No solution is provided in the thread.
kamal.panara
9 Jan, 2024, 16:28

this is the project id

D5
9 Jan, 2024, 16:29

Also, do you have enabled setselfsigned feature?

kamal.panara
9 Jan, 2024, 16:30

no

D5
9 Jan, 2024, 16:32

I think I know now the issue

D5
9 Jan, 2024, 16:34

I informed the team, they're working on it

kamal.panara
9 Jan, 2024, 16:34

okay, thank you

kamal.panara
9 Jan, 2024, 16:34

is there something that needs to be done from my end

D5
9 Jan, 2024, 16:36

I think they have set an incorrect timezone and due to that, it fails

kamal.panara
9 Jan, 2024, 16:37

timezone and date time was incorrect on one of my device but then we set it to automatic

kamal.panara
9 Jan, 2024, 16:37

still same error

kamal.panara
9 Jan, 2024, 16:41

okay, so you mean it's incorrect on appwrite cloud?

D5
9 Jan, 2024, 16:43

Your users. Okay, I double checked and was not what I thought it was

D5
9 Jan, 2024, 16:44

Do you have set any custom domains?

kamal.panara
9 Jan, 2024, 16:44

it's correct on my end too.

D5
9 Jan, 2024, 16:44

And month?

kamal.panara
9 Jan, 2024, 16:45

date time all set to automatic

Christy Jacob
9 Jan, 2024, 16:45

Hey @kamal.panara have you setup any custom domains in your project??

kamal.panara
9 Jan, 2024, 16:46

nope only using default: https://cloud.appwrite.io

kamal.panara
9 Jan, 2024, 16:47

I have added web platform

kamal.panara
9 Jan, 2024, 16:48

can this be in appwrite flutter SDK? - Flutter Android specific issue ?

kamal.panara
9 Jan, 2024, 16:51
kamal.panara
9 Jan, 2024, 16:52
kamal.panara
9 Jan, 2024, 16:54

appwrite uses let's encrypt ?

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