UsersCloud

Error deleting users

Dec 27, 2023, 15:02

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-N I N J A-Original post

Rank 2: Process

Dec 20, 2023, 19:03

Yes in CMD and project is on cloud

Summary

Multiple users are experiencing an error when trying to delete users, even after trying on different networks. The support team suggests trying a different internet network and removing nested callbacks and async map. The user tried these suggestions, but the issue persists. The error message indicates a socket connection timeout. The user confirms they don't have any issues with their internet. The support team suspects an unstable internet connection or possible proxies causing the problem. They recommend checking the PC firewall and trying to curl the endpoint. The full error message is provided. The user mentions they are migrating data from Firebase and continue to face the same error when creating documents in a batch. After

-N I N J A-

Rank 2: Process

Dec 20, 2023, 19:05

Also this error happens when i delete multiple docs from database

Drake

Dec 20, 2023, 19:05

where are you located? Maybe your internet connection is unstable?

-N I N J A-

Rank 2: Process

Dec 20, 2023, 19:05

No issues with Internet, internet is 5G

-N I N J A-

Rank 2: Process

Dec 20, 2023, 19:06

Airtel India

Drake

Dec 20, 2023, 19:06

internet could still be unstable 🧐

-N I N J A-

Rank 2: Process

Dec 20, 2023, 19:08

After 5-6 tries I finally removed 9 users from auth

-N I N J A-

Rank 2: Process

Dec 22, 2023, 15:31

Again getting same error: socket connection timeout, when creating docs in batch

-N I N J A-

Rank 2: Process

Dec 22, 2023, 16:10

I am migrating data from firebase manually and getting this error

-N I N J A-

Rank 2: Process

Dec 22, 2023, 16:17

full error:

AppwriteException [Error]: Socket connection timeout
    at Client.call (C:\Projects\appwrite\node_modules\node-appwrite\lib\client.js:180:23)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async Databases.createDocument (C:\Projects\appwrite\node_modules\node-appwrite\lib\services\databases.js:1691:16)
    at async C:\Projects\appwrite\a.js:2781:9 {
  code: undefined,
  type: undefined,
  response: undefined
} Failed undefined

Drake

Dec 22, 2023, 16:44

This still implies some sort of Internet problem... Do you have some proxy or something? Can you curl the endpoint?

-N I N J A-

Rank 2: Process

Dec 22, 2023, 16:44

PC is connected to Android hotspot

Raja

Rank 1: Thread

Dec 22, 2023, 17:06

try using stable internet connection

-N I N J A-

Rank 2: Process

Dec 22, 2023, 17:08

But no issue with internet it is very fast

Raja

Rank 1: Thread

Dec 22, 2023, 17:09

check your pc firewall

-N I N J A-

Rank 2: Process

Dec 22, 2023, 17:11

No any issue checked all, some docs saved but some fails. Tried more than 100times: node index.js

Drake

Dec 22, 2023, 17:24

Docs? What's your code?

Drake

Dec 22, 2023, 17:24

Just because it's fast, doesn't mean it's stable

-N I N J A-

Rank 2: Process

Dec 22, 2023, 17:28

db.collection("contents")
    .get()
    .then((data) => {
      data.docs.map(async (item) => {
        const items = item.data();
        //console.log("items.date_time", items.category);
        const timestamp = items.date_time.seconds; // Unix timestamp in seconds
        const date = new Date(timestamp * 1000); // Convert seconds to milliseconds
        const isoString = date.toISOString();

        const documentData = {
          text: items.content,
          type: items.type,
          likes: items.likes,
          comments: items.comments,
          date_time: isoString,
          user:items.userId,
        };

        await databases
          .createDocument(
            "64d487585f702b2b6ad6",
            "64f9a5185029d4fc2147",
            item.id,
            documentData
          )
          .then(() => {
            //console.log("created", items.id)
          })
          .catch((err) => console.log("errror:>" + err, item.id));
      });

Drake

Dec 22, 2023, 17:30

How many docs are there?

-N I N J A-

Rank 2: Process

Dec 22, 2023, 17:31

139

Drake

Dec 22, 2023, 17:33

Can you try requesting this without the nested callbacks and async map?

-N I N J A-

Rank 2: Process

Dec 22, 2023, 17:35

Tried that but no effect

Drake

Dec 22, 2023, 17:35

Please try a different internet network

-N I N J A-

Rank 2: Process

Dec 22, 2023, 17:40

Tried on 4 networks but same

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