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I'm getting 'Gateway Timeout' on cloud.appwrite.io

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vishalxtyagi
29 Sep, 2023, 04:12

I can't able to access my console, not even my data, is someone have any idea what to do?

TL;DR
Users are experiencing a 'Gateway Timeout' error on cloud.appwrite.io and are unable to access their console or data. The issue is currently being investigated by the Appwrite team. There is no estimated time for resolution provided. One user is experiencing an error while migrating data from cloud to a self-hosted platform. The error message suggests checking credentials. Another user is trying to shift their data to their own cloud due to recent downtimes but is facing difficulties. The team asks if the self-hosted instance is accessible over the internet. Solution: No solution provided in the thread.
yalondpsi
29 Sep, 2023, 04:24
vishalxtyagi
29 Sep, 2023, 04:40

what's the issue? hopw much time will it take it to back it up

yalondpsi
29 Sep, 2023, 04:42

I really don't know. I'm not part of the team

vishalxtyagi
29 Sep, 2023, 04:59

is there someone from the appwrite team here? who can tell us about the situation

safwan
29 Sep, 2023, 05:36

Can you check now?

vishalxtyagi
29 Sep, 2023, 05:38

It's working now, but I do have the issue

vishalxtyagi
29 Sep, 2023, 05:39

while I'm migrating the data from cloud to self hosted platform, it give me error

Request failed Please check if your credentials are filled in correctly in the previous step

vishalxtyagi
29 Sep, 2023, 05:40

I'm trying so hard to shift my data to my own cloud due to recent downtimes, but I failed to do so, please help me out

safwan
29 Sep, 2023, 05:40

Is your self-hosted instance accessible over the internet?

vishalxtyagi
29 Sep, 2023, 05:41

yes

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