Cloud - unlock account - Threads

how to unblock an account

TL;DR

The user is having trouble with an account being blocked on Appwrite Cloud. They have tried reaching out for assistance but have not received a response. They deleted their account previously and now cannot register again due to an error about the email being used. They are asking for help in unblocking their account. Potential solution: Contact the support team for Appwrite Cloud to request account unblocking.

I'm reaching out to see if I can get my account on Appwrite cloud unblocked.

My email address is: ekamalov967@gmail.com (locked) My second email is: ekamalov@pai.kg(pls remove this address from all project)

Please let me know if you need anything else from me.

pls remove this address from all project

What do you mean?

How are you getting this error?

When I'm trying to register, I'm getting an error about the mail being used. Despite the fact that I already removed the project with such email. I removed the project because GitHub didn't connect. I use cloud appwrite rather than self-hosting.

I don't know, always logged through github. Then I stopped working, then tried through mail and get a message that my account is blocked.

what do you mean you "removed the project"?

that error happens becuse you deleted your account before

yes, i removed my account before

I deleted my account earlier because I couldn't connect to github.

it turns out that both of my mail does not work.

ekamalov967@gmail.com my personal email

ekamalov@pai.kg my company email

who should I contact about unblocking my account, I have not been able to get an answer to the question since yesterday.

@Christy Jacob cc https://discord.com/channels/564160730845151244/1155850832638656574/1155850832638656574

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