Self Hosted

Error 500 after update to 1.4.0

Dec 27, 2023, 19:50

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Bill.IHChaOriginal post

Aug 31, 2023, 06:28

ye, mb, it worked

Summary

After updating to version 1.4.0, some users experienced a 500 error. Upgrading to version 1.4.1 resolved the issue for some, but caused SSL certificate problems. To fix this, change the APP_DOMAIN and APP_DOMAIN_TARGET entries in the .env file from "localhost" to the web address of the site. One user also suggested skipping the migration and changing the APP_DOMAIN and APP_DOMAIN_TARGET entries without success. Additionally, one user mentioned successfully upgrading from 1.3.2 to 1.4.0 to 1.4.1 without any issues. Another user suggested trying a

Bill.IHCha

Aug 31, 2023, 06:28

Bill.IHCha

Aug 31, 2023, 06:30

but I did change _APP_DOMAIN and _APP_DOMAIN_TARGET to my domain instead of localhost, idk if that helped as well

Moderator

Aug 31, 2023, 06:37

Yes, probably

Moderator

Aug 31, 2023, 06:37

Did you have go to 1.4.1 directly or previously through 1.4.0?

Bill.IHCha

Aug 31, 2023, 06:38

I went through 1.4.0, and 500 error. Then I upgraded to 1.4.0

Bill.IHCha

Aug 31, 2023, 06:38

just a question, how do I upgrade the cloud version or is it not possible?

Łukasz

Rank 1: Thread

Aug 31, 2023, 06:40

Same error 500 after update to 1.4.1

Bill.IHCha

Aug 31, 2023, 06:41

maybe check the docker log

Bill.IHCha

Aug 31, 2023, 06:41

docker logs appwrite

Moderator

Aug 31, 2023, 06:48

Did you run migration after updating?

Łukasz

Rank 1: Thread

Aug 31, 2023, 06:56

Worker 2 started successfully
Worker 3 started successfully
Worker 4 started successfully
Worker 5 started successfully
Worker 6 started successfully
[Setup] - Server database init started...
[Setup] - Creating database: appwrite...
[Setup] - Server database init completed...
Server started successfully (max payload is 6,291,456 bytes)
Master pid 1, manager pid 1
Worker 1 started successfully
[Error] Timestamp: 2023-08-31T06:39:18+00:00
[Error] Method: GET
[Error] URL: /console/*
[Error] Type: Appwrite\Extend\Exception
[Error] Message: Domain environment variables not configured. Please configure domain environment variables before using Appwrite outside of localhost.
[Error] File: /usr/src/code/app/controllers/general.php
[Error] Line: 65
[Error] Timestamp: 2023-08-31T06:39:24+00:00
[Error] Method: GET
[Error] URL: /console/*
[Error] Type: Appwrite\Extend\Exception
[Error] Message: Domain environment variables not configured. Please configure domain environment variables before using Appwrite outside of localhost.
[Error] File: /usr/src/code/app/controllers/general.php
[Error] Line: 65
[Error] Timestamp: 2023-08-31T06:39:27+00:00
[Error] Method: GET
[Error] URL: /console/*
[Error] Type: Appwrite\Extend\Exception
[Error] Message: Domain environment variables not configured. Please configure domain environment variables before using Appwrite outside of localhost.
[Error] File: /usr/src/code/app/controllers/general.php
[Error] Line: 65
[Error] Timestamp: 2023-08-31T06:39:29+00:00
[Error] Method: GET
[Error] URL: /console/*
[Error] Type: Appwrite\Extend\Exception
[Error] Message: Domain environment variables not configured. Please configure domain environment variables before using Appwrite outside of localhost.
[Error] File: /usr/src/code/app/controllers/general.php
[Error] Line: 65

Łukasz

Rank 1: Thread

Aug 31, 2023, 06:58

Yes, but I checked without migration also (same effect)

Łukasz

Rank 1: Thread

Aug 31, 2023, 07:16

Can I somehow export the project database from mariadb? Maybe in the meantime I will try to put up a new installation of appwrite 1.4 locally, upload projects there. Then maybe it would be possible to reinstall appwrite on the server and using the new import/export projects function, transfer the project to the fresh installation?

ilikechicken77

Aug 31, 2023, 08:29

I also have the same issue and 1.4.1 did not resolve it as well..

Moderator

Aug 31, 2023, 10:49

@Łukasz From what version did you have migrated from?

Łukasz

Rank 1: Thread

Aug 31, 2023, 10:50

1.3.2 -> 1.4.0 -> 1.4.1

Łukasz

Rank 1: Thread

Aug 31, 2023, 10:58

We did it!!! I changed the APP_DOMAIN and APP_DOMAIN_TARGET entries in the .env file from "localhost" to the web address of the site

Bill.IHCha

Aug 31, 2023, 11:25

Łukasz

Rank 1: Thread

Aug 31, 2023, 11:51

with protocol http/https e.g. https://webpage.com or without webpage.com?. I wrote without and it worked immediately

ilikechicken77

Aug 31, 2023, 11:58

I tried both and neither seems to work.. still results in router_domain_not_configured

Łukasz

Rank 1: Thread

Aug 31, 2023, 12:47

The steps I followed:

upgrade to 1.4.0 - successfully completed
migration - completed with an error
Execute instruction: https://discord.com/channels/564160730845151244/1146463435245228174/1146489088736759888
Do not skip any step.
migration - completed successfully
upgrade to 1.4.1 - successfully completed
migration - successfully completed
change APP_DOMAIN and APP_DOMAIN_TARGET from "localhost" to web address
execute the command: docker compose up -d

Osman

Rank 2: Process

Aug 31, 2023, 12:56

I had the same issue. Think https://appwrite.io/docs/self-hosting and https://appwrite.io/docs/upgrade should be changed to 1.4.1 installations so people avoid this bug.

chaos

Aug 31, 2023, 18:46

I had the same issue on 1.4.0 fresh install. After migrating to 1.4.1 it is working, but the SSL certificate is not working. Any ideas? I already setup de domain record and I'm able to access the appwrite server, but the SSL certificate its not valid.

Drake

Aug 31, 2023, 18:47

please create a new post

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