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After Upgrade Unable to Login with Admin Account

Dec 27, 2023, 20:32

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ZachHandleyOriginal post

Moderator

Jul 8, 2023, 23:48

Finally found the docker-compose.yml and upgraded but now I can't login with the admin account and can't reset the password because SMTP is not setup

Summary

After upgrading, the user is unable to login with the admin account and cannot reset the password due to SMTP not being set up. Possible solution: - Check if there are any differences in the .env files. - Compare the old and new docker-compose.yml files to see if there are any issues. - Verify that there is no nested appwrite folder. - Set up SMTP to enable password reset functionality.

Drake

Jul 9, 2023, 00:58

What's in the folder with your old docker compose file?

ZachHandley

Moderator

Jul 9, 2023, 01:01

Drake

Jul 9, 2023, 01:10

Wait so do you have a nested appwrite folder?

ZachHandley

Moderator

Jul 9, 2023, 01:10

I found it

ZachHandley

Moderator

Jul 9, 2023, 01:10

and moved it

ZachHandley

Moderator

Jul 9, 2023, 01:10

is moving it the issue?

ZachHandley

Moderator

Jul 9, 2023, 01:11

once I moved it the install and migration worked flawlessly

Drake

Jul 9, 2023, 01:11

What was going on before?

ZachHandley

Moderator

Jul 9, 2023, 01:12

the errors described in the other Where can I find the original docker-compose.yml that I installed in?

ZachHandley

Moderator

Jul 9, 2023, 01:12

I found the docker-compose.yml, stupid place for it (I thought one Appwrite instance per database backend) and so I had it in a dumb place, I moved it, and then ran the upgrade

ZachHandley

Moderator

Jul 9, 2023, 01:13

everything works and it launches, no errors, but I can't login anymore

Drake

Jul 9, 2023, 01:15

So nothing in the docker logs for the appwrite folder?

ZachHandley

Moderator

Jul 9, 2023, 01:15

[Error] Timestamp: 2023-07-08T23:46:09+00:00
[Error] Method: GET
[Error] URL: /v1/account
[Error] Type: Appwrite\Extend\Exception
[Error] Message: User (role: guests) missing scope (account)
[Error] File: /usr/src/code/app/controllers/general.php
[Error] Line: 365
[Error] Timestamp: 2023-07-08T23:46:10+00:00
[Error] Method: POST
[Error] URL: /v1/account/sessions/email
[Error] Type: Appwrite\Extend\Exception
[Error] Message: Rate limit for the current endpoint has been exceeded. Please try again after some time.
[Error] File: /usr/src/code/app/controllers/shared/api.php
[Error] Line: 166
[Error] Timestamp: 2023-07-08T23:48:59+00:00
[Error] Method: POST
[Error] URL: /v1/account/sessions/email
[Error] Type: Appwrite\Extend\Exception
[Error] Message: Rate limit for the current endpoint has been exceeded. Please try again after some time.
[Error] File: /usr/src/code/app/controllers/shared/api.php
[Error] Line: 166
[Error] Timestamp: 2023-07-08T23:50:22+00:00
[Error] Method: POST
[Error] URL: /v1/account/sessions/email
[Error] Type: Appwrite\Extend\Exception
[Error] Message: Rate limit for the current endpoint has been exceeded. Please try again after some time.
[Error] File: /usr/src/code/app/controllers/shared/api.php
[Error] Line: 166

Drake

Jul 9, 2023, 01:17

These are fine.

Using your terminal, go to the appwrite folder and run ls -la

ZachHandley

Moderator

Jul 9, 2023, 01:28

Drake

Jul 9, 2023, 01:31

Compare the two .env files to see if there's a difference in them

ZachHandley

Moderator

Jul 9, 2023, 01:38

oh you know what, I changed the Appwrite server instance secret key

ZachHandley

Moderator

Jul 9, 2023, 01:38

could that do it?

Drake

Jul 9, 2023, 01:39

Ya that would do it. That is used to encrypt things like hashed passwords, session secrets, function variables, etc. If you change the value, Appwrite can't decrypt those values

After Upgrade Unable to Login with Admin Account

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