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Can't create organization or project

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PietrasOriginal post

Rank 1: Thread

I got a server error 500 during organization or project creation. How to check what is going on?

Pietras

Rank 1: Thread

Here is a HTTP response in dev mode.

joeyouss

Hi - please share the response and which version of appwrite are you using?

Pietras

Rank 1: Thread

The latest one, the account was created on some previous version and I think that is the problem here.

I tried to move all MariaDB from old version to the latest one. How can I restore these data? How to move e.g one project only from old app write instance?

Pietras

Rank 1: Thread

Here are logs from response

Pietras

Rank 1: Thread

Unfortunately, I was aware of Upgrade section in Doc and it doesn't changing anything

Pietras

Rank 1: Thread

Now, I can't create a new user, new organization, or new project.

joeyouss

thank you for sharing - let me check once

joeyouss

can you check docker logs once?

Pietras

Rank 1: Thread

[Error] Timestamp: 2023-04-18T14:13:10+00:00
[Error] Method: POST
[Error] URL: /v1/projects
[Error] Type: Utopia\Database\Exception\Structure
[Error] Message: Invalid document structure: Unknown attribute: "region"
[Error] File: /usr/src/code/vendor/utopia-php/database/src/Database/Database.php
[Error] Line: 2426

Pietras

Rank 1: Thread

It's true, but I run migration few times and there is no change 😦

joeyouss
  1. docker logs appwrite
  2. docker ps -a
joeyouss

outputs please

Pietras

Rank 1: Thread

[Error] Timestamp: 2023-04-18T14:20:11+00:00 [Error] Method: POST [Error] URL: /v1/projects [Error] Type: Utopia\Database\Exception\Structure [Error] Message: Invalid document structure: Unknown attribute: "region" [Error] File: /usr/src/code/vendor/utopia-php/database/src/Database/Database.php [Error] Line: 2426 [2023-04-18 14:21:41 #1.1] INFO Server is shutdown now Worker 5 started successfully Worker 6 started successfully Worker 4 started successfully Worker 3 started successfully Worker 2 started successfully Worker 1 started successfully [Setup] - Server database init started... [Setup] - Creating database: appwrite... [Setup] - Server database init completed... Server started successfully (max payload is 6,291,456 bytes) Master pid 1, manager pid 7 [Error] Timestamp: 2023-04-18T14:24:15+00:00 [Error] Method: POST [Error] URL: /v1/projects [Error] Type: Utopia\Database\Exception\Structure [Error] Message: Invalid document structure: Unknown attribute: "region" [Error] File: /usr/src/code/vendor/utopia-php/database/src/Database/Database.php [Error] Line: 2426
Pietras

Rank 1: Thread

joeyouss

since you mentioned you already ran migration - which is the ideal solution

please confirm once this has been replicated: https://github.com/appwrite/appwrite/discussions/5066#discussioncomment-4833537

usually server errors after migration happen after forgetting to run a command. If you have done these steps then it must be an internal error and I will need to investigate a bit deeper

Pietras

Rank 1: Thread

Yeah, it still reproducing. I have made a migration few times, I also few times restarted a app write dockers.

In case when I am running fresh instance then this problem is not occurring, but I would like to keep my data, or at least the structure of projects.

joeyouss

makes sense, making a note of this for my team

joeyouss

@Pietras any update after running the migration?

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