Skip to content
Back

Urgent help with removed databases

  • 0
  • 4
  • Databases
  • Cloud
27 Jul, 2026, 16:39

Hi <@564158268319203348> <@501784879638249472>

I wrote to paid plan support about this but no response as of yet… About an hour ago one of the interns from our end nuke all databases under our project via appwrite cli, we’re on appwrite cloud and the project id is: 671fae7b002323af037c

We were wondering if backup options are available since we’re not seeing any from the cloud console… an incident investigation is underway from our end .. i’d sincerely value your support and response

thank you.

TL;DR
The user needs urgent help with removed databases. Team members have reached out via email.
27 Jul, 2026, 17:15

cc <@972109928242249778>

27 Jul, 2026, 17:17

<@1069625145297211402> I believe the team has already reached out to you via email

Reply

Reply to this thread by joining our Discord

Reply on Discord

Need support?

Join our Discord

Get community support by joining our Discord server.

Join Discord

Get premium support

Join Appwrite Pro and get email support from our team.

Learn more