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SGP region: console returns 401 for all projects (API works fine)

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  • Cloud
16 Jul, 2026, 09:55

Cloud console cannot open my projects in the Singapore (SGP) region. All console requests return HTTP 401, plus a 503 on analytics.appwrite.io.

  • Account email: (Account email ready to share privately with a team member on request.)
  • Organization: GitHub Student Organization (Education plan)
  • Region: Singapore (sgp.cloud.appwrite.io)
  • Affected project IDs: 6a579b4200099463e526 (first) + "second"
  • API works fine via CLI/API key (database + 9 collections accessible). Only the browser console UI returns 401.
  • Tried: logout/login, different browser, incognito, cache clear — no change.
  • A new project in a different region opens normally.

Request: fix console access for these SGP projects, or delete them so I can free a slot in my Education org and recreate in a working region.

TL;DR
Issue: Unable to access projects in the Singapore region on the console, resulting in HTTP 401 errors. Solution: Contact support to resolve the issue with console access for the projects in the Singapore region or request deletion to create new projects in a different working region.
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