Account blocked (403 general_resource_blocked) — need help restoring access

Hi team,

I was about to migrate my own project to Appwrite, so I first wrote a script to confirm
whether the environment was usable (Cloud, region fra, Education plan). Over ~9 minutes
it: created 4 functions → deployed → executed → polled status → deleted them.

Right after that, /v1/functions, /v1/databases and /v1/storage/buckets all started
returning 403 general_resource_blocked (while /v1/project still returned 200), and the
next day my Console login was rejected for a Terms of Service violation. The account is
now completely unusable.

Details:

• Project ID: 6aafd7a70018ecf0b700
• Team ID: 6aafd7890bff1d4a8d53
• Region: fra
• Endpoint: https://fra.cloud.appwrite.io/v1
• Plan: Education
• Started: ~2026-09-20 21:47 UTC
• Error response: {"message": "Access to this resource is blocked.", "code": 403, "type": "general_resource_blocked"}
• Affected endpoints: /v1/functions, /v1/databases, /v1/storage/buckets (403); /v1/project still 200
• 2026-09-21: Console login blocked for a Terms of Service violation

What I need:

1. The account restored, so I can use my Education plan again.
2. The trigger and the threshold (API burst / rate limit?), so I can avoid it.

I have stopped all API calls.

@role help me