Projects can't be accessed

It's been like 2 weeks and I can't access my projects. After clicking any, it loads, then stops and nothing happens. No error is displayed.

The projects are on the education plan if this matters.

please share a recording if you can, plus ur project id

This is the project id: 67f374e90029c28d02c5 . If I visit the url that leads to this project; https://cloud.appwrite.io/console/project-fra-67f374e90029c28d02c5/overview/platforms it takes me back to the organization page that shows all my projects instead of opening the project

cc <@818812780630507521> maybe u have an idea here?

<@1120758334946029801> Looks project-specific. Can you share the email linked to your Appwrite account and the organization name in dm? I’ll check what’s going on.

&#x6f;&#115;&#99;&#x61;&#114;&#109;&#117;&#116;&#119;&#105;&#x72;&#x69;&#x30;&#51;&#x40;&#x67;&#109;&#x61;&#105;&#108;&#x2e;&#x63;&#x6f;&#x6d; the organization is the GitHub Student Organization

<@1120758334946029801> I checked from our administration side and the project opens normally (see screenshot), so I couldn’t reproduce the issue. Could you try an incognito window or a different browser? Also try clearing your browser cache and let me know if it still redirects you back to the organization page.

I have tried all the options. Used different browsers, brave, chrome, Firefox. Tried incognito mode and cache clearing, but nothing works. It is still behaving the same.

That’s interesting. Could you run a curl against the project URL and share the response? curl -I https://cloud.appwrite.io/console/project-fra-67f374e90029c28d02c5/overview/platforms

also could you open DevTools (F12) and check:

1. Console – are there any errors when you try to open the project?
2. Network – after clicking the project, do you see any failed requests (4xx/5xx)? If so, could you share the request URL, status code, and response?

Looks like a CORS issue

Uhmm, this looks more like a network routing issue than something on our side, since I can’t reproduce it and you’ve already tried multiple browsers.

Could you try opening it over a VPN or a mobile hotspot and let me know if it works? Also, if you could share the output of these commands, that’d help narrow it down:

curl -v https://fra.cloud.appwrite.io/v1/health/version

nslookup fra.cloud.appwrite.io

my output for reference:

also please try another region like sgp ( singapore) and see if you are able to access project their?

Finally. Using a VPN or mobile hotspot works.

Looks like a network routing issue between your ISP and the FRA region rather than an issue with your project or Appwrite itself. You can keep using a VPN or mobile data as a workaround for now, or reach out to your ISP to see if they can resolve the routing DNS issue on their end.

Okay. Thank you.