Refund

i started with the free version and then switch to pro and pay the fee. Before ending of the month, i switch back to free plan. got the confirmation email that they will set plan to free and will not charge me. But again next month they charge me 25$. It is not fare. It is fraude.

TL;DR

User upgraded to pro plan, then switched back to free before the month ended. Received confirmation email that the plan was set to free, but was charged $25 the next month. Asking for refund and how to contact support. Assistant will provide email address via direct message.