Appwrite Cloud Services. getting 500 Internal Error on appwrite services

I'm not able to access any appwrite services on appwrite cloud website, getting a 500 internal error on all services even though status.appwrite.online says the services are operational. my projects uses the FRA region and non of the services are working for all of it. here is one of the project id: 67a5db5a000b9ca0ea2b

i have tried creating a new project on same region and they work, but my previous projects all have this problem.

TL;DR

Developers encountering 500 Internal Error on Appwrite Cloud Services. Project flagged for abuse, violations, and TOS issues. Check email for support message. Requesting network logs to identify API or client issue causing 403 errors. Recent function deployment caused broken build. Issue escalated to more engineers for investigation and resolution. Involving engineers to diagnose and fix service unavailability despite status showing operational. Created new project on same region works, existing projects affected.

Tricky 🤔 I can't figure this one out. Ill involve more engineers find the cause and resolve this 🙌

Maybe related. Had a function deployment produce a broken build 15min ago. Also on FRA. (look good now)

please share some network logs, I wanna see if this is an actual API or client issue, the error can be missleading at times

403 errors on the network calls

it seems your project was flagged for abuse and violation of TOS, check your email, our support may have reached out or will reach out soon

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