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GOT 500 error when going to the appwrite dashboard and timeout when calling API for DB

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trung 186569918
12 Jan, 2026, 16:12

I gott 500 internal error screen and my API is timeout. please help to take a look. Traceback (most recent call last): File "D:\conda\envs\wrista\Lib\site-packages\appwrite\services\tables_db.py", line 2827, in get_row return self.client.call('get', api_path, { ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "D:\conda\envs\wrista\Lib\site-packages\appwrite\client.py", line 141, in call raise AppwriteException(e) appwrite.exception.AppwriteException: HTTPSConnectionPool(host='sgp.cloud.appwrite.io', port=443): Max retries exceeded with url: /v1/tablesdb/ (Caused by ConnectTimeoutError(<HTTPSConnection(host='sgp.cloud.appwrite.io', port=443) at >, 'Connection to sgp.cloud.appwrite.io timed out. (connect timeout=None)'))

TL;DR
Experiencing 500 error on Appwrite dashboard and API timeouts to Singapore server. Check if the issue is with Appwrite's servers or your network connection. Ensure if Appwrite console is accessible via web browser.
12 Jan, 2026, 17:14

I can help! You're getting a 500 Internal Error from Appwrite and your API is timing out when trying to connect to their Singapore region servers (sgp.cloud.appwrite.io). This usually means either Appwrite's servers are having issues right now, or there's a network problem preventing your application from reaching them. Has this been working normally before today, and can you access the Appwrite console through your web browser right now?

12 Jan, 2026, 17:34

its normal right now Flashtum, Thanks for your response

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