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Unauthorized Charge on My Card – I Don’t Have an Appwrite Account

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mahmod_jo
11 Dec, 2025, 01:43

Hi, I need urgent help.

I received a bank SMS about a charge from "APPWRITE PRO" (18.460 JOD on 10/12/2025 at 03:47), but I DO NOT have an Appwrite account and I did not make any purchase.

My bank (Arab Bank – Jordan) has already blocked my card and opened a dispute for an unauthorized transaction.

Can someone from the Appwrite team please check if this transaction is from your side and if any Appwrite account is using my card details?

(I will only share the last 4 digits of my card: 5986)

Thank you.

TL;DR
Developer received an unauthorized charge on their card from "APPWRITE PRO" without having an Appwrite account. The developer's bank blocked the card and opened a dispute. They are asking the Appwrite team to check if the transaction is valid. Solution: The developer should contact the Appwrite team with the provided details to investigate the unauthorized charge.
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