Message: Invalid document structure: Unknown attribute: "pingCount"

Hi,

I Restored my appwrite database and im facing this error.. im not able to do anything

[Error] Timestamp: 2025-11-09T11:59:47+00:00

[Error] Method: POST

[Error] URL: /v1/functions/:functionId/executions

[Error] Type: Utopia\Database\Exception\Structure

[Error] Message: Invalid document structure: Unknown attribute: "pingCount"

[Error] File: /usr/src/code/vendor/utopia-php/database/src/Database/Database.php

[Error] Line: 4271

please help me fix the issue... im on appwrite 1.7.4

Hey <@765201455636021319> ! as you said that you've restored your appwrite db, you probably have lost any changes you've made to it before restoring the same (like addition of the attribute pingCount). You should re-create this attribute called pingCount if it's important. Because as per your error, that attribute is being referenced somewhere in your code.

<@1329045306997866509> pingCount already exists

MariaDB [appwrite]> select pingCount from _console_projects
    -> ;
+-----------+
| pingCount |
+-----------+
|         0 |
|         0 |
|         0 |
|         0 |
+-----------+
4 rows in set (0.008 sec)

Ok. Then try deleting it and creating it again. Maybe it's not getting synced properly

oh that worked..

thanks

Mention not! And let me know if you need any further help..

i was able to create session...

but now not able to access storage

[Error] Type: Utopia\Database\Exception\Structure

[Error] Message: Invalid document structure: Unknown attribute: "pingCount"

[Error] File: /usr/src/code/vendor/utopia-php/database/src/Database/Database.php

[Error] Line: 4271

where all do i need to recreate?

Please check in your appwrite console, whether that pingCount exists there or not

where do i check for?

On appwrite cloud

im self hosted

Try running: SELECT * FROM _1_documents WHERE $collection = 'attributes' AND key = 'pingCount';

i have total 4 projects in selfhosted... 2 of them i can access now properly even storage

2 of them i cant

[Error] Method: GET

[Error] URL: /v1/storage/buckets

[Error] Type: Utopia\Database\Exception\Structure

[Error] Message: Invalid document structure: Unknown attribute: "pingCount"

[Error] File: /usr/src/code/vendor/utopia-php/database/src/Database/Database.php

[Error] Line: 4271

[Error] Timestamp: 2025-11-09T12:53:49+00:00

Table 'appwrite._1_documents' doesn't exist

Ok. Let's debug this together. Try running: SHOW TABLES;

total 992 rows in set

Ok. Run these one by one: 1) SELECT * FROM _console_attributes WHERE key = 'pingCount'; 2) DESCRIBE _console_projects;

Share the outputs

Good👍🏻

Hey, sorry to bump. Can you provide more details on how you fixed this issue for good? Thx

It's just this.. comment out that line .. restart appwrite container then load all your projects in web console... Then reset back the edited file.. the restart appwrite container