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Locked out of account

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Ben
7 Nov, 2025, 00:18

Hey guys, I have a paid account and have been locked out. Apologies for using this method, but I'm getting no response via the contact us page.

I had a old domain expire that my account was linked to. When I login to appwrite I'm presented with the verify email prompt and it blocks my access to the application. I can't verify my email address as the domain no longer exists.

https://cloud.appwrite.io/console/verify-email

Can someone please reach out

TL;DR
Developers locked out of account due to expired domain linked to their paid account on appwrite. They are unable to access the application due to the verify email prompt. They are seeking assistance as they have not received a response via the contact us page. Solution: Developers need to update their email address in order to regain access to their account on appwrite.
Bret
7 Nov, 2025, 00:22

What is your domain name?

Ben
7 Nov, 2025, 00:24

It was neer.network

Bret
7 Nov, 2025, 00:29

cc @Steven

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