Phone OTP request is successful but users are not getting OTPs
Users are not getting OTPs from yesterday. appwrite app id: 67dc338f001d869661d6 Phone number I am trying with: +91 96291 07797
Attaching logs from our python app: DEFAULT 2025-08-23T05:16:36.850217Z 2025-08-23 05:16:36,849 - routers.auth - INFO - OTP request received for phone: +919629** DEFAULT 2025-08-23T05:16:36.850241Z 2025-08-23 05:16:36,850 - routers.auth - DEBUG - DIAGNOSTIC: Creating phone token for phone: +919629** DEFAULT 2025-08-23T05:16:36.850666Z 2025-08-23 05:16:36,850 - utils.appwrite_client - INFO - Creating phone token for phone: +919*97 DEFAULT 2025-08-23T05:16:36.850672Z 2025-08-23 05:16:36,850 - utils.appwrite_client - DEBUG - DIAGNOSTIC: User ID: 68a94eb400070727bdd3 DEFAULT 2025-08-23T05:16:37.149713Z 2025-08-23 05:16:37,149 - utils.appwrite_client - INFO - Phone token created successfully for user: 686c16e30001b6b76f20 DEFAULT 2025-08-23T05:16:37.149728Z 2025-08-23 05:16:37,149 - utils.appwrite_client - DEBUG - DIAGNOSTIC: Full create_phone_token result: {'$id': '<readacted>', '$createdAt': '2025-08-23T05:16:37.036+00:00', 'userId': '686c16e30001b6b76f20', 'secret': ‘=‘, 'expire': '2025-08-23T05:31:37.035+00:00', 'phrase': ''} DEFAULT 2025-08-23T05:16:37.149805Z 2025-08-23 05:16:37,149 - routers.auth - DEBUG - DIAGNOSTIC: Phone token created, user_id: 686c16e30001b6b76f20 DEFAULT 2025-08-23T05:16:37.150418Z 2025-08-23 05:16:37,150 - routers.auth - INFO - OTP sent successfully for phone: +919629* DEFAULT 2025-08-23T05:16:37.150978Z INFO: 169.254.169.126:46606 - "POST /auth/request-otp HTTP/1.1" 200 OK
