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Email Verification Email

  • 1
  • React Native
  • Auth
  • Cloud
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martins4
2 Jul, 2025, 20:05

Hi everyone,

I’m currently experiencing an issue with the email verification functionality. When I trigger the verification, the request returns a valid response, but the email never arrives.

I’ve tried multiple approaches, including:

Changing the email address

Testing with and without a custom SMTP configuration

Verifying all SMTP credentials and DNS records

Unfortunately, none of these have resolved the problem. This is especially puzzling because it used to work correctly.

Has anyone encountered this before or have any suggestions on what else I could check?

Thank you in advance for any help.

TL;DR
Developers are facing issues with email verification functionality despite receiving a valid response. They have tried changing email addresses, testing SMTP configurations, and verifying credentials and DNS records without success. Looking for suggestions or solutions.
Steven
2 Jul, 2025, 20:13

Is this on Cloud or self-hosted? I don't see either tag added to the post

Steven
2 Jul, 2025, 20:16

I'm going to assume this is Cloud.

Looking at our email logs, I can see the emails were delivered successfully

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