Account reset to 'Free' status

I have issues with my account basically being reset to the default 'Free' status. We're still being billed but no billiung info in system and no projects etc. Need assistance in figuring out what is going on.

TL;DR

Developers experiencing account reset to 'Free' status despite billing still active. Projects missing. Solution: reach out to support for further assistance.

Reply to this thread by joining our Discord

Reply on Discord

Need support?

Join our Discord

Get community support by joining our Discord server.

Join Discord

Get premium support

Join Appwrite Pro and get email support from our team.

Learn more

Recommended threads

Need support?

Join our Discord

Get premium support