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SSL Certificate Issuance -- Long Time to Issue -- Causing Fastly Error

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Nickolas SteelOriginal post

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When attempting to attach this domain for redirects and functions I get the following:

```
[90m[23:39:45] Processing SSL certificate issuance. 
[23:39:47] SSL certificate is being issued. This usually takes a few minutes — no action needed on your end. We'll periodically check and update the status. 
[23:44:55] Still waiting for SSL certificate issuance to complete... 
[23:50:55] Still waiting for SSL certificate issuance to complete... 

This is causing the following error: Fastly error: unknown domain: dentalrx.io. Please check that this domain has been added to a service. Details: cache-yvr-cyvr160081-YVR (2a04:4e42:400::820)
Harsh

Hey @Nickolas Steel , this is caused by your domain’s CAA record. It does not allow certainly.com, which we use to issue SSL certificates.

Please update your CAA record to allow certainly.com (or remove it if you don’t need CAA restrictions). Once the DNS change propagates, the certificate should be issued automatically. No need to re-add the domain.

Sorry the logs didn’t make the cause clear. We’re working on improving them. 🙏

Harsh

Hey @Nickolas Steel
Your domain had some duplicate DNS records (from the zone import) that conflicted with Appwrite's own records and blocked the SSL certificate. We cleaned them up and dentalrx.io is live with SSL now. Sorry for the hassle, and thanks for the detailed report!

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