Skip to content
Back

Appwrite cloud custom domain issue

  • 0
  • Cloud
joudshaieb
20 Apr, 2025, 10:28

after migrated to cloud with Frankfurt region. I added a custom domain which works fine only with overview, anything else is error 500 mostly because of the auto-subdomain Appwrite add with region name (fra) I sent an email to support, where to go from here?

TL;DR
Developers are facing issues with custom domain setup in the Appwrite cloud, resulting in error 500 due to auto-subdomain addition by Appwrite for region name. Solution: Do not access console via custom domain or regions endpoints; use cloud.appwrite.io domain instead. Contacted support for assistance.
D5
20 Apr, 2025, 10:52

Avoid cross-posting both here and in #cloud in the future 😅

As we said, you should not access to the console through the custom domain or regions endpoints. Instead, you should use the cloud.appwrite.io domain for that. :appwritepeepo:

D5
20 Apr, 2025, 10:53

Does that solve your issue?

Reply

Reply to this thread by joining our Discord

Reply on Discord

Need support?

Join our Discord

Get community support by joining our Discord server.

Join Discord

Get premium support

Join Appwrite Pro and get email support from our team.

Learn more