MarwinOriginal post
Android Developer
Hi team, my project is locked due to an image transformations limit that failed to reset.
Plan: GitHub Student / Education Plan
Organization ID: 6960af6deb40bce15f6c
Project Name: Archievments App
Current Billing Cycle: Oct 6 – Nov 5
Issue: The usage counter did not reset at the start of the new cycle on Oct 6 and is stuck showing 104/100 image transformations from last month, keeping the project blocked. All invoices are paid ($0.00). Could you please trigger a manual usage sync/unblock for this organization?
Summary
The user is experiencing an issue where their image transformation usage counter did not reset at the start of the new billing cycle, preventing access to their project. They are on the GitHub Student/Education Plan and have paid all invoices. The solution involves contacting support to request a manual usage sync or unblock for the organization.