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Internal error (500) on custom domain

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zombikaa
19 Apr, 2025, 05:46

Hi, from yesterday, i keep getting internal error 500 page on the console. This only happens on custom domain, everything is fine on cloud.appwrite.io.

TL;DR
Developers experiencing internal error 500 on custom domain; suggestion to change CNAME from `cloud.appwrite.io` to `[region].cloud.appwrite.io`.
Darshan Pandya
19 Apr, 2025, 05:55

You might want to change the CNAME of your custom domain from cloud.appwrite.io to [region].cloud.appwrite.io. Does that help?

Darshan Pandya
19 Apr, 2025, 05:55

where [region] is the project's region like fra, nyc or syd.

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