dammoerOriginal post
Rank 1: Thread
I received four emails with the subject "[Action required] Your scheduled payment failed"
There's a button that take me to the billing page and apparently every payments are labeled as "Succeeded", even the last one. There’s an other button "Retry payment". When I click it, it takes me too on the billing page but with an error message. I saw on my bank account that this mont bill had not been paid, effectively.
I join all the screens (email, billing page, error message.
I don't want to lose all my stuffs.
Summary
Developers receive emails stating their scheduled payment failed, despite all payments being labeled as "Succeeded" on the billing page. Clicking "Retry payment" results in an error message. The current month's bill was not paid. A solution is needed to resolve this issue and ensure no data loss.