Walter AMOriginal post
Web Developer
I got a problem on billing and I ask for support on console with the Appwrite team Contact.
Available: Mon - Thu, 12:00 - 20:00 Venezuela Time
Currently: Online
I am student and I am new and it says Monday to Thursday and today Friday I need to reconnect my database. I'm not even reach the free tier limits but get charge when I tried to stop billing and cannot stop the billing by a restriction. And now I got my project down. Please if support can help me 🙏🙏
Summary
Issue with billing on Appwrite project, student developer unable to stop billing and experiencing restrictions despite not reaching free tier limits. Project currently down, seeking urgent assistance from Appwrite team.