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Walter AM
28 Mar, 2025, 17:27

I got a problem on billing and I ask for support on console with the Appwrite team Contact.

Available: Mon - Thu, 12:00 - 20:00 Venezuela Time Currently: Online

I am student and I am new and it says Monday to Thursday and today Friday I need to reconnect my database. I'm not even reach the free tier limits but get charge when I tried to stop billing and cannot stop the billing by a restriction. And now I got my project down. Please if support can help me 🙏🙏

TL;DR
Issue with billing on Appwrite project, student developer unable to stop billing and experiencing restrictions despite not reaching free tier limits. Project currently down, seeking urgent assistance from Appwrite team.
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