No server available - Appwrite Cloud

This just popped up a few minutes ago but I’m realizing it’s across all my clients plus cloud console.

Is everything up and running?

I literally just moved from self-hosted a week ago

Nope

Cloud is down

@D5 what in the world!

You need to wait

user is already reviewing the app, please fix this already guys gonna have those rating

We cannot do anything. The team is working on fixing it asap. It could even be caused due to external factors

oh no😢

its up hurry

thank you

AppwriteException: general_unauthorized_scope, User (role: guests) missing scope (account) (401)
I/flutter ( 5328): #0      ClientMixin.prepareResponse (package:appwrite/src/client_mixin.dart:80:9)

why is this coming ?

I barely touched anything, user in production are facing this issue, my crashlytics is going crazy

I was just getting users, and this comes up

Means the user session is not active

cc @Khushboo maybe something related to the downtime is causing this issue?

yes, my production users are facing this issue

to check my self I downloaded the app, and I tried to login it was successful, when I wanted to logout it failed saying this:

can you guys help me figure out why this is happening, I will push update, and hopefully that will be solved

@Support guys ?

If you log out, then login again, does it work?

What's the session length you have set in the console?

its 365 days

when I clear the app data, and sign in again it will be successful, but when try to logout there comes this issue

feels like I am trapping the users 😅