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Remove my credit card
Remove my credit card from your system immediately and stop attempting to charge it.
I’ve emailed about this issue multiple times with no response. I don’t have an active subscription, yet you’re still trying to charge my card repeatedly. I’ve also tried on your website, and there is no option to remove my card myself, which is unacceptable. This must be resolved immediately.
Remove my card and stop these payment attempts now.
Reference Support conversation number: 77440 .
Confirm once this is done.
TL;DR
Developers need help removing a credit card from the system as they don't have an active subscription but are still being charged. They've tried reaching out multiple times with no response and there isn't an option on the website to remove the card themselves. The developers are requesting immediate resolution and confirmation once the card is removed.
Solution: Apologies for the inconvenience. Please reach out to our customer support team directly with the reference number 77440 for assistance in removing your credit card from our system.