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Incorrect Charge After Downgrading to Free Plan Description:

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zer0
4 Feb, 2025, 07:12

Hello,

I recently downgraded my Appwrite subscription from the $15 Pro plan to the $0 Free plan. However, I was still charged $15 despite the downgrade.

Could you please review this issue and process a refund for the incorrect charge? Subscription Downgrade Date: Jan 31, 2025 Charge Date: Feb 04, 2025 Please let me know if you need any further details. I appreciate your help in resolving this.

TL;DR
Developer downgraded from Pro plan to Free plan but was still charged. They are requesting a refund for the incorrect charge. Solution: Review the downgrade process, confirm the charge discrepancy, and process a refund if necessary.
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