Hello,
I recently downgraded my Appwrite subscription from the $15 Pro plan to the $0 Free plan. However, I was still charged $15 despite the downgrade.
Could you please review this issue and process a refund for the incorrect charge?
Subscription Downgrade Date: Jan 31, 2025
Charge Date: Feb 04, 2025
Please let me know if you need any further details. I appreciate your help in resolving this.
TL;DR
Developer downgraded from Pro plan to Free plan but was still charged. They are requesting a refund for the incorrect charge. Solution: Review the downgrade process, confirm the charge discrepancy, and process a refund if necessary.