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Unable to connect custom domain

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hen
10 Jan, 2025, 13:39

Hello, I have been trying to add my custom domain (actually subdomain of my domain but in custom domain section on appwrite) in order to redirect users through urls including my domain using appwrite functions. I have set DNS for my subdomain to include CNAME records with "cloud.appwrite.io.", but even though appwrite seems to have verified the subdomain, we are not getting the traffic, it still is going through my domain provider hosting. Is there any chance, that there's some issue on appwrite?

Thanks in advance, Adam

TL;DR
Issue: Developer unable to redirect traffic through custom subdomain connected to Appwrite functions. Solution: Ensure CNAME record for subdomain points to "cloud.appwrite.io." and verify DNS settings. Check if traffic is still directed through the domain provider hosting instead of Appwrite.
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