Back

Issue while sending email with Appwrite messages

  • 0
  • Messaging
jk3ndo
19 Oct, 2024, 13:52

I have a php application for e-learning and I used at the beginning PHPMailer to send email to subscribers each time a new article was created. But today with the number of subscribers, articles notification are not sent to all the subscribers as there is a timeout on my php server hosted on Ionos. Currently I was testing the messaging feature of appwrite to check if I can use it instead and being able to do it asynchronously with my large dataset. Unfortunately I have just created my provider and tried a test email message but I get the error "failed" with the following message. Can anybody help me figuring it out ?

Failed sending to target kenguehunterdonald@gmail.com with error: The following From address failed: boyom5@gmail.com : MAIL FROM command failed,Requested action not taken: mailbox unavailable Sender address is not allowed. 1N8oCQ-1txmED0tjq-00z9ri ,550,SMTP server error: MAIL FROM command failed Detail: Requested action not taken: mailbox unavailable Sender address is not allowed. 1N8oCQ-1txmED0tjq-00z9ri SMTP code: 550SMTP server error: MAIL FROM command failed Detail: Requested action not taken: mailbox unavailable Sender address is not allowed. 1N8oCQ-1txmED0tjq-00z9ri SMTP code: 550

TL;DR
Developers facing timeout issues sending emails with PHPMailer due to the large number of subscribers. Testing Appwrite's messaging feature, but getting "failed" error with sender address issue. Error: "Requested action not taken: mailbox unavailable. Sender address not allowed." Solution: Check and ensure the sender email address is allowed by the server.
Reply

Reply to this thread by joining our Discord

Reply on Discord

Need support?

Join our Discord

Get community support by joining our Discord server.

Join Discord

Get premium support

Join Appwrite Pro and get email support from our team.

Learn more