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Please Help! Appwrite Sub Issue.

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propconnect
20 Sep, 2024, 15:23

Project ID# 66045eb4ad78658d4b8e

Good morning,

My billing cycle ends on the 18th of every month and for the last 3 months I was on the Pro plan as an invitation (trial) from Appwrite to try out the features.

I changed my plan back to the free plan on the 17th of September and I have the email confirmation, however the console is telling me that my account will not downgrade until next month 10/18/24 therefore not allowing me to use the platform unless I pay, is there a way that you guys can downgrade my account back to the free plan now?

Im about 4 weeks left of coding and once Im done I will upgrade once again to the Pro Plan.

Thank you, Roland

TL;DR
Problem: Developer wants to downgrade from Pro plan to free plan before billing cycle end. Solution: Contact Appwrite support with project ID to request an immediate downgrade to the free plan.
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