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magic link email not sent

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maru
2 Sep, 2024, 16:30

I'm on Free Tier Cloud (while still developing my alpha). My account is always logged in, since I'm doing stuff regularly and my app just refreshes my token and I can keep working. However, I recently asked a few friends to do some user testing with the stuff I already implemented. They have accounts set up. When they tried to login using a magic url vie email, however, they never received the email (even after days of waiting). I also tested this with incognito mode and I also never received the login email with my url. I checked the browser dev tools, and the API request to /v1/account/tokens/magic-url was successful with a 201 status code. Login emails not working is a big deal for me, since I really need that feedback. Is there any known issue or fix?

TL;DR
Developers using Free Tier Cloud are experiencing issues with login emails not being sent when using magic links for account access. The `/v1/account/tokens/magic-url` API request is successful but emails are not received, causing delays in testing and feedback collection. No known issues have been reported, but the developers have tested in incognito mode as well without success. A possible workaround could be to check email settings, spam folders, or contact support for further assistance.
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