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AppwriteException: failed to fetch at A.<Anonymous>

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wkijedi
27 Aug, 2024, 11:41

I am having an issue when users are submitting their for. It works for other users but it does not work for some particular countries. It only works under a VPN. I can't reproduce the error from my side but I have been sent screenshots (attached) from the users. The persistent error is AppwriteException: failed to fetch at A.<Anonymous>. How can I solve this? Thank you.

TL;DR
Developers experiencing network errors with Appwrite when users from certain countries try to submit forms. Errors show as "AppwriteException: failed to fetch at A.<Anonymous>". Suggested solution: Ensure network configurations, check if using self-hosted Appwrite or Appwrite cloud. Test under VPN to replicate issues.
D5
27 Aug, 2024, 11:42

Hmmm those errors look like to be network errors. Are you self-hosting appwrite or using appwrite cloud?

wkijedi
27 Aug, 2024, 11:43

Self hosting

D5
27 Aug, 2024, 11:43

Okay, what are the logs for the appwrite main container and traefik?

D5
27 Aug, 2024, 11:44

You can get the logs by running: docker compose logs appwrite and docker compose logs traefik

wkijedi
27 Aug, 2024, 11:45

Is it right if I expose my IP here?

wkijedi
27 Aug, 2024, 11:46

Or can I DM you?

D5
27 Aug, 2024, 11:46

DM it to me

D5
27 Aug, 2024, 11:48

Or censor the IP

wkijedi
27 Aug, 2024, 11:52

Sent

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