I am having an issue when users are submitting their for. It works for other users but it does not work for some particular countries. It only works under a VPN. I can't reproduce the error from my side but I have been sent screenshots (attached) from the users. The persistent error is AppwriteException: failed to fetch at A.<Anonymous>. How can I solve this? Thank you.
Hmmm those errors look like to be network errors. Are you self-hosting appwrite or using appwrite cloud?
Self hosting
Okay, what are the logs for the appwrite main container and traefik?
You can get the logs by running:
docker compose logs appwrite
and
docker compose logs traefik
Is it right if I expose my IP here?
Or can I DM you?
DM it to me
Or censor the IP
Sent
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