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Appwrite Cloud Billing says Payment Failed

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  • Cloud
Zionnite
5 Aug, 2024, 13:34

Hello guys, this is my organisation ID: 658018da865435f02bd4
 I have 15 USD in my** credit balance,** but it’s not used for this month billing.

 please whats the issues? why whats it not used?

TL;DR
Developers experiencing payment failure for Appwrite Cloud Billing are advised to check if they have created a support ticket in the console or via email. Additionally, ensure to include the organization ID (658018da865435f02bd4) in your communication. The issue seems to be regarding $15 credit balance not being utilized for the current month's billing.
D5
5 Aug, 2024, 13:54

Do you have created a support ticket in the console or through email?

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