ZionniteOriginal post
Rank 4: Virtual Machine
Hello guys, this is my organisation ID: 658018da865435f02bd4
I have 15 USD in my** credit balance,** but it’s not used for this month billing.
please whats the issues? why whats it not used?
Summary
Developers experiencing payment failure for Appwrite Cloud Billing are advised to check if they have created a support ticket in the console or via email. Additionally, ensure to include the organization ID (658018da865435f02bd4) in your communication. The issue seems to be regarding $15 credit balance not being utilized for the current month's billing.