Why i can't contact Appwrite email support?

whenever i try to open an email ticket using Appwrite console with Pro plan..

i'm getting error that i "there are an error with opening the ticket, try again later"

TL;DR

Developers unable to contact Appwrite email support through the console with a Pro plan due to an error message. Try again later for a solution.

sighs, okay, I just hope someone will respond soon

I have not used this before, I would have helped

thanks anyway

hopefully before 3 hours

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