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SMS sent using Textmagic are stuck at processing

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Nikky
16 May, 2024, 04:30

Im trying to send sms using textmagic provider. To know where to send the sms I use the users array. I was able to successfully send sms with this using twilio with this code last time, but when I remove twilio and replace it with textmagic provider, sms are stuck at processing.

TL;DR
SMS sent using Textmagic provider are stuck at processing on Appwrite. User tried switching to Twilio which worked previously. They are not sure how to set a specific provider without creating a target. Trying to explore other options due to Twilio limitations. They are using cloud and node-sdk. **Solution:** Disable Textmagic provider, enable Twilio, and then send the SMS to the user.
Steven
16 May, 2024, 04:32

This is on Appwrite cloud? What's your project ID?

Nikky
16 May, 2024, 04:33

Yes. Project ID: 6638e4900002aa9f11a5

Steven
16 May, 2024, 04:34

Twilio worked, though?

Nikky
16 May, 2024, 04:34

Im using cloud and node-sdk

Nikky
16 May, 2024, 04:34

Yeah, I first tested twilio, and it worked. But when I switched to textmagic, thats when sms sent started to get stuck at processing.

Steven
16 May, 2024, 04:37

what's a timestamp in UTC one of those was expected to send?

Nikky
16 May, 2024, 04:40

Im not sure if I understand this question, but I didnt set a schedule. With twilio it was sent right away, received with a bit of delay, but in appwrite messsages it was marked as sent.

Steven
16 May, 2024, 04:40

yes...so when did you create the message

Nikky
16 May, 2024, 04:41

The first few in the list was sent a few minutes to an hour ago. The last one, I sent that yesterday and still in processing.

Nikky
16 May, 2024, 04:43

But before I tested sending sms today, I removed the provider and added it again.

Steven
16 May, 2024, 04:43

is twilio still working?

Nikky
16 May, 2024, 04:46

That, im not sure. I havent tried switching back as Im exploring other options due to Twilio's limitations.

Steven
16 May, 2024, 04:47

would you be able to test?

Nikky
16 May, 2024, 04:49

I could. But I need to remove Textmagic provider? I did not create target. Im using userId as it sets the phone and email as target. Or how could I set specific provider without creating a target? Cant set the provider for a target from console.

Steven
16 May, 2024, 04:50

you can disable the textmagic one, enable twilio, and then send to the user

Nikky
16 May, 2024, 04:50

Okay, I'll try

Nikky
16 May, 2024, 04:55

Using twilio works and I received the sms.

Steven
16 May, 2024, 04:55

weird....

Nikky
16 May, 2024, 04:59

yeah... Im not sure as well. I also wanted to try the other provider Appwrite supports - MSG91. But they didnt send verification code when I try to access the Authkey page. πŸ€”

Steven
16 May, 2024, 04:59

the weird thing is i don't see your project ID

Nikky
16 May, 2024, 04:59

This project id? 6638e4900002aa9f11a5

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