AuthCloud

Appwrite phone auth not working! Please check URGENT

Apr 19, 2024, 08:00

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Prateek JainOriginal post

Rank 2: Process

Apr 19, 2024, 06:07

My project is live and suddenly now phone authentication is not working since yesterday evening.
I am getting OTP successful sent msg but user is not receiving OTP.
Please check this issue ASAP.
I have already raised this issue in support also.
I am using APPWRITE PRO.

Summary

Issue reported: Developers experiencing phone authentication problems in their Appwrite projects, specifically with Indian numbers not receiving OTPs. Solution: Developers need to provide specific details (phone number used, timestamp of test) to investigate the issue further and potentially resolve it. Mentioning the project ID may also help in resolving the problem. Developers have raised the issue in support and are using Appwrite Pro for their project.

Steven

Apr 19, 2024, 06:10

what's your project ID?

Prateek Jain

Rank 2: Process

Apr 19, 2024, 06:13

sent u in private sir

Steven

Apr 19, 2024, 06:21

please DM me the phone number you tested with and the timestamp in which you tested

Shubham

Apr 19, 2024, 07:36

same problem in my app too

Prateek Jain

Rank 2: Process

Apr 19, 2024, 10:02

I think they are on to it to solve the issue.Hopefully it will be solved at the earliest

loks0n

Apr 19, 2024, 10:07

@here Hi all, thanks for you patience! Are you still seeing the issue? Some Indian numbers are now receiving messages.

Shubham

Apr 19, 2024, 10:07

i hope it will be solved soon

Shubham

Apr 19, 2024, 10:10

yes it is working now, thanks.

Prateek Jain

Rank 2: Process

Apr 19, 2024, 10:18

yes...now its working for me too...

Prateek Jain

Rank 2: Process

Apr 19, 2024, 10:18

Thank u very much sir

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