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Appwrite phone auth not working! Please check URGENT

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Prateek Jain
19 Apr, 2024, 06:07

My project is live and suddenly now phone authentication is not working since yesterday evening. I am getting OTP successful sent msg but user is not receiving OTP. Please check this issue ASAP. I have already raised this issue in support also. I am using APPWRITE PRO.

TL;DR
Issue reported: Developers experiencing phone authentication problems in their Appwrite projects, specifically with Indian numbers not receiving OTPs. Solution: Developers need to provide specific details (phone number used, timestamp of test) to investigate the issue further and potentially resolve it. Mentioning the project ID may also help in resolving the problem. Developers have raised the issue in support and are using Appwrite Pro for their project.
Steven
19 Apr, 2024, 06:10

what's your project ID?

Prateek Jain
19 Apr, 2024, 06:13

sent u in private sir

Steven
19 Apr, 2024, 06:21

please DM me the phone number you tested with and the timestamp in which you tested

Shubham
19 Apr, 2024, 07:36

same problem in my app too

Prateek Jain
19 Apr, 2024, 10:02

I think they are on to it to solve the issue.Hopefully it will be solved at the earliest

loks0n
19 Apr, 2024, 10:07

@here Hi all, thanks for you patience! Are you still seeing the issue? Some Indian numbers are now receiving messages.

Shubham
19 Apr, 2024, 10:07

i hope it will be solved soon

Shubham
19 Apr, 2024, 10:10

yes it is working now, thanks.

Prateek Jain
19 Apr, 2024, 10:18

yes...now its working for me too...

Prateek Jain
19 Apr, 2024, 10:18

Thank u very much sir

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