
I'm from India and using phone auth in React-Native app but sometimes for 1-2 hours my users are unable to get OTPs but this time it's been 10-12 hours . I tried to reach out support team twice today about this major issue but no response from them. Please help 🙏🏼 me. My app is in production.

Have you checked with your message provider to see if there are any issues on their end?

Tried with many providers and checked spam folder also but nothing found

Can anyone from Appwrite or open-source developer help me ? I'm in big trouble.

@Nishant Saharan Are you using Appwrite cloud or self-hosting?
Recommended threads
- Stuck at pinging the server to finish ad...
I'm not using the starter app and I'm not sure how to finish connecting my app to Appwrite.io. Is there a CURL command I can run to finish setup?
- Error getting session: AppwriteException...
I get this error `Error getting session: AppwriteException: User (role: guests) missing scope (account)` when running in prod. As soon as I try running my app o...
- Trouble with emailVerification(appname:/...
[AppwriteException: Invalid `url` param: Invalid URI. Register your new client (app) as a new platform on your project console dashboard]. i previously had ema...
