Self HostedAuthAndroidMessaging

phone auth - not receiving OTP

Apr 18, 2024, 08:01

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Nishant SaharanOriginal post

Web Developer

Apr 17, 2024, 18:21

I'm from India and using phone auth in React-Native app but sometimes for 1-2 hours my users are unable to get OTPs but this time it's been 10-12 hours .
I tried to reach out support team twice today about this major issue but no response from them.
Please help 🙏🏼 me. My app is in production.

Summary

Developers having issues receiving OTP for phone auth in India using React-Native app. Support team unresponsive. Check with message provider for any issues. No resolution provided.

Kenny

Apr 17, 2024, 18:22

Have you checked with your message provider to see if there are any issues on their end?

Nishant Saharan

Web Developer

Apr 17, 2024, 18:23

Tried with many providers and checked spam folder also but nothing found

Nishant Saharan

Web Developer

Apr 18, 2024, 05:57

Can anyone from Appwrite or open-source developer help me ?
I'm in big trouble.

Apr 18, 2024, 06:22

@Nishant Saharan Are you using Appwrite cloud or self-hosting?

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