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phone auth - not receiving OTP

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Nishant Saharan
17 Apr, 2024, 18:21

I'm from India and using phone auth in React-Native app but sometimes for 1-2 hours my users are unable to get OTPs but this time it's been 10-12 hours . I tried to reach out support team twice today about this major issue but no response from them. Please help ๐Ÿ™๐Ÿผ me. My app is in production.

TL;DR
Developers having issues receiving OTP for phone auth in India using React-Native app. Support team unresponsive. Check with message provider for any issues. No resolution provided.
Kenny
17 Apr, 2024, 18:22

Have you checked with your message provider to see if there are any issues on their end?

Nishant Saharan
17 Apr, 2024, 18:23

Tried with many providers and checked spam folder also but nothing found

Nishant Saharan
18 Apr, 2024, 05:57

Can anyone from Appwrite or open-source developer help me ? I'm in big trouble.

D5
18 Apr, 2024, 06:22

@Nishant Saharan Are you using Appwrite cloud or self-hosting?

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