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Errors on Fresh install

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Alex BourgOriginal post

Web Developer

Hi, I am new to appwrite, I tried to install it on multiple servers, including self-hosted, and digitalocean droplet.. after each fresh install, the docker container keeps generating those 2 errors continuosly:

Error 1:

appwrite | [Error] URL: /v1/realtime appwrite | [Error] Type: Appwrite\Extend\Exception appwrite | [Error] Message: The requested route was not found. Please refer to the API docs and try again. appwrite | [Error] File: /usr/src/code/app/controllers/general.php appwrite | [Error] Line: 860

Error 2:

appwrite | [Error] Method: GET appwrite | [Error] URL: /v1/account appwrite | [Error] Type: Appwrite\Extend\Exception appwrite | [Error] Message: User (role: guests) missing scope (account) appwrite | [Error] File: /usr/src/code/app/controllers/shared/api.php appwrite | [Error] Line: 272
Alex Bourg

Rank 1: Thread

I tried to manually test this endpoint using this request

curl -H "X-Appwrite-Project: your_project_id" \ -H "X-Appwrite-Key: your_api_key" \ -H "Content-Type: application/json" \ -X GET "http://cms.itexpertnow.com/v1/account"

and got this response:

{ "message": "app.6610481f003bf0704275@service.cms.itexpertnow.com (role: applications) missing scope (account)", "code": 401, "type": "general_unauthorized_scope", "version": "1.5.4" }
Alex Bourg

Rank 1: Thread

also the data on the website is not automatically updated, I have to refresh the page to get the new data... is this because of the realtime error? how to troubleshoot please

Steven

This is happening because realtime isn't working. how did you install Appwrite? Do you have anything in front of Appwrite?

Steven

error 2 is expected if you don't have a session

Steven

you can't call the account endpoint with an api key like that. it's meant to be called as an end user with a session

Alex Bourg

Rank 1: Thread

more digging, I hope someone will be able to help... btw this issue is on fresh install...

docker logs -f appwrite

[Error] Method: [Error] URL: /v1/realtime [Error] Type: Appwrite\Extend\Exception [Error] Message: The requested route was not found. Please refer to the API docs and try again. [Error] File: /usr/src/code/app/controllers/general.php [Error] Line: 860

Browser console log:

sdk.alo1Ck00.js:1 WebSocket connection to 'wss://cms.itexpertnow.com/v1/realtime?project=console&channels%5B%5D=project&channels%5B%5D=console' failed: createSocket @ sdk.alo1Ck00.js:1 (anonymous) @ sdk.alo1Ck00.js:1 r @ 0.DelvZ7a0.js:33 0.DelvZ7a0.js:15 Realtime got disconnected. Reconnect will be attempted in 1 seconds. (anonymous) @ 0.DelvZ7a0.js:15 (anonymous) @ sdk.alo1Ck00.js:1 r @ 0.DelvZ7a0.js:33
Steven

Again... How did you install Appwrite and do you have anything in front of Appwrite?

Alex Bourg

Rank 1: Thread

Appwrite is selfhosted and behind nginx reverse proxy:

Current config:

location ~ ^/.* { proxy_pass http://0.0.0.0:32790; proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_set_header X-Forwarded-Proto $scheme; proxy_set_header Connection 'upgrade'; proxy_set_header Upgrade $http_upgrade; proxy_http_version 1.1; }
ideclon

How did you install Appwrite?

Steven

And did you do something to the traefik container?

ideclon

That’s because it seems Realtime isn’t running, for some reason. If you tell us how you installed Appwrite, we could start trying to figure out why that is

Alex Bourg

Rank 1: Thread

I am running selfhosted appwrite behind nginx:

$:/home/appwrite# docker port appwrite-traefik 80/tcp -> 0.0.0.0:32080 80/tcp -> [::]:32080 443/tcp -> 0.0.0.0:32443 443/tcp -> [::]:32443

working:
wss://cms.itexpertnow.com:32443/v1/realtime?project=console&channels%5B%5D=project&channels%5B%5D=console

not working:
wss://cms.itexpertnow.com/v1/realtime?project=console&channels%5B%5D=project&channels%5B%5D=console

Nginx config:

location ~ ^/.* { proxy_pass http://0.0.0.0:32790; proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_set_header X-Forwarded-Proto $scheme; proxy_set_header Connection 'upgrade'; proxy_set_header Upgrade $http_upgrade; proxy_http_version 1.1; } location /v1/realtime { proxy_pass http://0.0.0.0:32443; proxy_http_version 1.1; proxy_set_header Upgrade $http_upgrade; proxy_set_header Connection "upgrade"; proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_set_header X-Forwarded-Proto $scheme; proxy_read_timeout 600s; proxy_send_timeout 600s; }

docker config:

traefik: image: traefik:2.11 container_name: appwrite-traefik <<: *x-logging command: - --providers.file.directory=/storage/config - --providers.file.watch=true - --providers.docker=true - --providers.docker.exposedByDefault=false - --providers.docker.constraints=Label(`traefik.constraint-label-stack`,`appwrite`) - --entrypoints.appwrite_web.address=:80 - --entrypoints.appwrite_websecure.address=:443 restart: unless-stopped ports: - 32080:80 - 32443:443

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