Errors on Fresh install

Hi, I am new to appwrite, I tried to install it on multiple servers, including self-hosted, and digitalocean droplet.. after each fresh install, the docker container keeps generating those 2 errors continuosly:

Error 1:

TypeScript

appwrite  | [Error] URL: /v1/realtime
appwrite  | [Error] Type: Appwrite\Extend\Exception
appwrite  | [Error] Message: The requested route was not found. Please refer to the API docs and try again.
appwrite  | [Error] File: /usr/src/code/app/controllers/general.php
appwrite  | [Error] Line: 860

Error 2:

TypeScript

appwrite  | [Error] Method: GET
appwrite  | [Error] URL: /v1/account
appwrite  | [Error] Type: Appwrite\Extend\Exception
appwrite  | [Error] Message: User (role: guests) missing scope (account)
appwrite  | [Error] File: /usr/src/code/app/controllers/shared/api.php
appwrite  | [Error] Line: 272

TL;DR

Developers facing errors on a fresh install of Appwrite behind nginx. Realtime feature not working, leading to errors and lack of automatic data updates. Realtime error may be causing the website data not to update without a page refresh. The solution is to call the account endpoint as an end user with a session, not just an API key. A manual test of the endpoint received a 401 code due to a missing scope. Further troubleshooting requires investigating the Appwrite installation method and configuration.

I tried to manually test this endpoint using this request

TypeScript

curl -H "X-Appwrite-Project: your_project_id" \
     -H "X-Appwrite-Key: your_api_key" \
     -H "Content-Type: application/json" \
     -X GET "http://cms.itexpertnow.com/v1/account"

and got this response:

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{
    "message": "app.6610481f003bf0704275@service.cms.itexpertnow.com (role: applications) missing scope (account)",
    "code": 401,
    "type": "general_unauthorized_scope",
    "version": "1.5.4"
}

also the data on the website is not automatically updated, I have to refresh the page to get the new data... is this because of the realtime error? how to troubleshoot please

This is happening because realtime isn't working. how did you install Appwrite? Do you have anything in front of Appwrite?

error 2 is expected if you don't have a session

you can't call the account endpoint with an api key like that. it's meant to be called as an end user with a session

more digging, I hope someone will be able to help... btw this issue is on fresh install...

docker logs -f appwrite

TypeScript

[Error] Method: 
[Error] URL: /v1/realtime
[Error] Type: Appwrite\Extend\Exception
[Error] Message: The requested route was not found. Please refer to the API docs and try again.
[Error] File: /usr/src/code/app/controllers/general.php
[Error] Line: 860

Browser console log:

TypeScript

sdk.alo1Ck00.js:1  WebSocket connection to 'wss://cms.itexpertnow.com/v1/realtime?project=console&channels%5B%5D=project&channels%5B%5D=console' failed: 
createSocket @ sdk.alo1Ck00.js:1
(anonymous) @ sdk.alo1Ck00.js:1
r @ 0.DelvZ7a0.js:33
0.DelvZ7a0.js:15  Realtime got disconnected. Reconnect will be attempted in 1 seconds. 
(anonymous) @ 0.DelvZ7a0.js:15
(anonymous) @ sdk.alo1Ck00.js:1
r @ 0.DelvZ7a0.js:33

Again... How did you install Appwrite and do you have anything in front of Appwrite?

Appwrite is selfhosted and behind nginx reverse proxy:

Current config:

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location ~ ^/.* {
    proxy_pass http://0.0.0.0:32790;
    proxy_set_header Host              $host;
    proxy_set_header X-Real-IP         $remote_addr;
    proxy_set_header X-Forwarded-For   $proxy_add_x_forwarded_for;
    proxy_set_header X-Forwarded-Proto $scheme;
    proxy_set_header Connection 'upgrade';
    proxy_set_header Upgrade $http_upgrade;
    proxy_http_version 1.1;
}

404 https://cms.itexpertnow.com/v1/realtime

How did you install Appwrite?

And did you do something to the traefik container?

That’s because it seems Realtime isn’t running, for some reason. If you tell us how you installed Appwrite, we could start trying to figure out why that is

I am running selfhosted appwrite behind nginx:

TypeScript

$:/home/appwrite# docker port appwrite-traefik
80/tcp -> 0.0.0.0:32080
80/tcp -> [::]:32080
443/tcp -> 0.0.0.0:32443
443/tcp -> [::]:32443

working: wss://cms.itexpertnow.com:32443/v1/realtime?project=console&channels%5B%5D=project&channels%5B%5D=console

not working: wss://cms.itexpertnow.com/v1/realtime?project=console&channels%5B%5D=project&channels%5B%5D=console

Nginx config:

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location ~ ^/.* {
    proxy_pass http://0.0.0.0:32790;
    proxy_set_header Host              $host;
    proxy_set_header X-Real-IP         $remote_addr;
    proxy_set_header X-Forwarded-For   $proxy_add_x_forwarded_for;
    proxy_set_header X-Forwarded-Proto $scheme;
    proxy_set_header Connection 'upgrade';
    proxy_set_header Upgrade $http_upgrade;
    proxy_http_version 1.1;
}

location /v1/realtime {
    proxy_pass http://0.0.0.0:32443;
    proxy_http_version 1.1;
    proxy_set_header Upgrade $http_upgrade;
    proxy_set_header Connection "upgrade";
    proxy_set_header Host $host;
    proxy_set_header X-Real-IP $remote_addr;
    proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
    proxy_set_header X-Forwarded-Proto $scheme;
    proxy_read_timeout 600s;
    proxy_send_timeout 600s;
}

docker config:

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  traefik:
    image: traefik:2.11
    container_name: appwrite-traefik
    <<: *x-logging
    command:
      - --providers.file.directory=/storage/config
      - --providers.file.watch=true
      - --providers.docker=true
      - --providers.docker.exposedByDefault=false
      - --providers.docker.constraints=Label(`traefik.constraint-label-stack`,`appwrite`)
      - --entrypoints.appwrite_web.address=:80
      - --entrypoints.appwrite_websecure.address=:443
    restart: unless-stopped
    ports:
      - 32080:80
      - 32443:443