Master card is declined while upgrading to Appwrite pro

My Master card is declined, but international transactions are enabled. I'm using the same card for Adobe and some other subscriptions.

My projectId: 65af9f263941121c4d36

TL;DR

Developers are experiencing issues with upgrading to the Appwrite pro plan using their Mastercard. The bank has confirmed that there is no issue with the card. One solution suggested is to try using a credit card instead. Alternatively, developers can try deleting and re-adding their debit card as a payment method. Contacting the bank for further assistance is also recommended.

Console and Network logs

Hey @Raja is your mastercard a debit or credit card?

Debit card

Firstly could you try do go back to the previous screen and try adding the card again? Basically start fresh with the process of adding the card? As you saw another user had a similar issue adding their mastercard

I tried still same issue

Now I got "your card does not support this type of purchase",

but I'm using the same card for other subscriptions, and international transactions are enabled.

I'd recommend contacting your bank

If you have a credit card, it would be great to try with that as its guaranteed to work.

Regarding the debit card, you can also try maybe deleting it from your payment methods on the console and try adding it again. We will perform an investigation internally nevertheless 👍

I contacted the bank, they said no issue from their side, and I'm using the same card for other international services, the problem is with appwrite only.