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Console responding 500, took three refresh of browser for console to appear

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TernaryBash
3 Jan, 2024, 04:28

Not sure what is happening. Had to keep refreshing for a bit for console to show. It's my dev env and I haven't used it in a few days. Some logs from the endpoint service "appwrite". [Error] Timestamp: 2024-01-03T04:23:53+00:00 [Error] Method: PATCH [Error] URL: /v1/account/prefs [Error] Type: RedisException [Error] Message: read error on connection to redis:6379 [Error] File: /usr/src/code/vendor/utopia-php/queue/src/Queue/Connection/Redis.php [Error] Line: 56 [Error] Timestamp: 2024-01-03T04:23:53+00:00 [Error] Method: PATCH [Error] URL: /v1/account/prefs [Error] Type: RedisException [Error] Message: read error on connection to redis:6379 [Error] File: /usr/src/code/vendor/utopia-php/queue/src/Queue/Connection/Redis.php [Error] Line: 56 Any ideas? Version 1.4.13

TL;DR
The user is experiencing a console response issue where it takes three tries to load the console. They mention that the error occurred on the first load of Appwrite. The user's server has 4 cores and 4GB of RAM. The user also mentions an old warning in their logs about 'overcommit_memory'. The Redis logs show a failed connection for the "appwrite-usage" service. The user is unsure of what is happening and shares error logs from the "appwrite" endpoint service. The user is using Appwrite version 1.4.13. Possible solution: Check the Redis connection and ensure it is properly configured
TernaryBash
3 Jan, 2024, 04:31

"appwrite-usage" service shows a failed connection as well.

Drake
3 Jan, 2024, 04:34

What do your redis logs say?

TernaryBash
3 Jan, 2024, 04:51

Nothing stands out. I do see this but it's old. 1:M 21 Dec 2023 17:54:47.045 # WARNING overcommit_memory is set to 0! Background save may fail under low memory condition. To fix this issue add 'vm.overcommit_memory = 1' to /etc/sysctl.conf and then reboot or run the command 'sysctl vm.overcommit_memory=1' for this to take effect.

Drake
3 Jan, 2024, 18:39

what are the specs on your server?

Drake
3 Jan, 2024, 18:39

and was the error on the first load of appwrite?

TernaryBash
4 Jan, 2024, 05:46

VM I think 4 cores and 4gigs ram. Nah, first load just no response, second I think showed some appwrite of console but with 50{X} response, and third showed console.

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