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[Solved] Appwrite Cloud

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vectorX
31 Dec, 2023, 16:20

is appwrite cloud down?

TL;DR
Title: [Solved] Appwrite Cloud Solution: Delete browser cache/local storage and try accessing through incognito mode. If the issue persists, check for any 5xx status codes in browser network logs and try accessing from a different IP.
D5
31 Dec, 2023, 16:20

I don't think, why?

D5
31 Dec, 2023, 16:21

@vectorX Do you get any errors?

D5
31 Dec, 2023, 16:21

If so, could you specify what's the error?

kamal.panara
31 Dec, 2023, 16:21

yes I'm getting errors

D5
31 Dec, 2023, 16:22

Can you please create a separate post and we check? <:appwritepeepo:1156975874852270110>

D5
31 Dec, 2023, 16:22

Meanwhile, @vectorX in your case what's the error you get?

vectorX
31 Dec, 2023, 16:22

appwrite cloud not loaded in fetching data get network error

D5
31 Dec, 2023, 16:24

Okay, could you please specify the error?

D5
31 Dec, 2023, 16:24

And project ID id possible

vectorX
31 Dec, 2023, 16:26

in my other account its working

Eldad
31 Dec, 2023, 16:30

I asked our Cloud engineers to take a look. We don’t see any errors, and sever monitors and health checks are coming OK. Are you able to access the console does the problem persist from different IPs?

vectorX
31 Dec, 2023, 16:32

showing white screen

D5
31 Dec, 2023, 16:33

You mean in console, right?

vectorX
31 Dec, 2023, 16:33

yes

D5
31 Dec, 2023, 16:35

Could you please try accessing through incognito mode?

Eldad
31 Dec, 2023, 16:36

Also, do you see any 5xx status codes in your browser network logs?

vectorX
31 Dec, 2023, 16:58

Its working on incognito mode

Thank you for your support

D5
31 Dec, 2023, 16:59

Then deleting your browser cache/local storage for Appwrite cloud should solve the entire issue

ideclon
1 Jan, 2024, 00:43

If your issue has been solved, you can mark this post as closed by adding “[SOLVED]” to the beginning of the title

vectorX
1 Jan, 2024, 05:44

{Solved] Appwrite Cloud

vectorX
1 Jan, 2024, 05:44

[Solved] Appwrite Cloud

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