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My Database is gone???

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Mikeybz3
30 Dec, 2023, 18:32

I was working with my database and now its just gone it says I have no database

TL;DR
User's database is missing or deleted. They are unsure if they did something wrong and are looking for assistance in resolving the issue. They provide the project ID and database ID. The support team asks if the database is on the cloud or self-hosted and what the user was doing before it disappeared.
Drake
30 Dec, 2023, 18:48

Cloud or self hosted?

What were you doing before this?

Mikeybz3
30 Dec, 2023, 18:49

cloud, i did delete items from one collection but i pretty sure i didn't delete the whole database

Eldad
30 Dec, 2023, 19:27

Do you have a project ID or database ID you can share?

Mikeybz3
30 Dec, 2023, 19:35

project ID: 658b168f82b9bb1c6d0f database ID: 658b4c08cb93ab812584

Eldad
30 Dec, 2023, 21:14

I asked one of our engineers to take a look.

Mikeybz3
30 Dec, 2023, 21:56

No worries thanks I created a new DB I know its the weekend and all of that, but if I did something wrong i'd like to know so I don't do it again

Eldad
30 Dec, 2023, 21:58

For sure. We take every such scenario very seriously, if this is a bug for any reason, we can't leave it unsolved.

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