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My Database is gone???

Jan 4, 2024, 12:04

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Mikeybz3Original post

Web Developer

Dec 30, 2023, 18:32

I was working with my database and now its just gone it says I have no database

Summary

User's database is missing or deleted. They are unsure if they did something wrong and are looking for assistance in resolving the issue. They provide the project ID and database ID. The support team asks if the database is on the cloud or self-hosted and what the user was doing before it disappeared.

Drake

Dec 30, 2023, 18:48

Cloud or self hosted?

What were you doing before this?

Mikeybz3

Web Developer

Dec 30, 2023, 18:49

cloud, i did delete items from one collection but i pretty sure i didn't delete the whole database

Eldad

Dec 30, 2023, 19:27

Do you have a project ID or database ID you can share?

Mikeybz3

Web Developer

Dec 30, 2023, 19:35

project ID: 658b168f82b9bb1c6d0f database ID: 658b4c08cb93ab812584

Eldad

Dec 30, 2023, 21:14

I asked one of our engineers to take a look.

Mikeybz3

Web Developer

Dec 30, 2023, 21:56

No worries thanks I created a new DB I know its the weekend and all of that, but if I did something wrong i'd like to know so I don't do it again

Eldad

Dec 30, 2023, 21:58

For sure. We take every such scenario very seriously, if this is a bug for any reason, we can't leave it unsolved.

My Database is gone???

Need support?_