Error 500 in storage - Threads - Appwrite

Skip to content

I've been trying to access my bucket to change the permissions and upload my files but always it return the error 500. Is anyone else facing the same issue?

TL;DR

User is experiencing Error 500 in storage and asks for updates. They try deleting the browser cache but problem persists. User is asked if they are still having the problem and what their project ID is. User confirms they are still having the problem and that their project ID is "appwrite cloud". User is asked if they are trying to access from the Appwrite dashboard and if they have tried logging in again. User explains they are trying to access their bucket to change permissions and upload files but keep getting Error 500. They ask if anyone else is facing the same issue and if their problem is resolved. Support suggests creating another Appwrite account

Are you trying to access from appwrite dashboard Have you tried login again ?

yes, I'm using desktop console and I tried to logout and login again and the problem persist

Is this Appwrite cloud or self-hosted?

appwrite cloud

What's your project ID?

6587476cf178a5fafeec

Are you still having the problem?

yes, Iam

Can you try deleting the browser cache for the appwrite cloud page?

I already did that

Okay. The team will take a look again. It's weird 👀

thanks

any updates?

how many projects do you have?

I have 6 projects

is project 656f123c1dd3ad8b3819 working okay?

was it ever working okay?

I was looking for that project and its seems like its not mine

my bad, its really my project and its not working

ok ya...you have a malformed project causing problems with your usage. we'll have to delete the malformed project

no problem sir

Sorry for bothering sir @Steven , but my problem is still not solved. The project is still there. Please I need this working, please

If it's 100% urgent, the fastest solution is creating another appwrite account and migrating the project

Is your problem resolved now?

Reply

Reply to this thread by joining our Discord

Reply on Discord

Need support?

Join our Discord

Get community support by joining our Discord server.

Get premium support

Join Appwrite Pro and get email support from our team.