Storage

HARD LOCK

Sep 8, 2026, 04:00Last activity 3 hours ago

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Nick LikhangaOriginal post

Web Developer

Sep 8, 2026, 03:14

Hello! My free-tier project is hard-locked at 3.5GB storage. Because it's locked, the interface has completely hidden the delete buttons from my three-dots menu.
I cannot use the CLI. Could a team member please temporarily lift the lock or manually purge my old site deployments/files so I can get back under 2GB?
My Organization ID is: [69a04fc8002be0be9e8e]

Summary

Free-tier project is hard-locked at 3.5GB storage, unable to delete files due to hidden delete buttons. Console unlocked, began purging old deployments but storage spiked to 6.17GB due to delay. Disconnected automated Git repo hooks to prevent new builds. Requesting manual storage metric recalculation to drop back to true value. Organization ID: [69a04fc8002be0be9e8e].

Nick Likhanga

Web Developer

Sep 8, 2026, 03:44

"Hi again! The console successfully unlocked and I began purging old deployments. However, the background delete worker queue delayed, and my storage spiked to 6.17GB in the dashboard metrics. I have completely disconnected my automated Git repo hooks now to prevent new builds. Could you please trigger one final manual storage metric recalculation for my Organization ID (69a04fc8002be0be9e8e) so it drops to its true value? Thank you!

HARD LOCK

Need support?_