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Can't create an account with Github on Appwrite Cloud

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Sam K
22 Dec, 2023, 10:33

After deleting my account on appwrite cloud becuase for some reason it wasn't working with github to delpoy functions. I am not being able to signup again :/ I have removed appwrite for my apps in github to start a fresh process. I think the system has blocked me or something 😅 how can I get help? Thanks

TL;DR
User is unable to create an account with Github on Appwrite Cloud. They initially signed up using Github and a paid yearly plan. They deleted their account because it wasn't working with Github and now they are unable to sign up again. They suspect that the system has blocked them. They are looking for help. Solution: The support team suggests creating a new account using a different email as the previously deleted account's email is blocked for security reasons. They advise reaching out to them over DM to provide additional information.
Christy Jacob
22 Dec, 2023, 10:34

Hey once you delete your account, we block that specific email for security reasons. At this point in time we do not unblock those accounts and request that you create a new account using a different email.

Sam K
22 Dec, 2023, 10:36

@Christy Jacob first thanks for suoper fast response 🖤 I didn't signup with email and password it's with Github and a paid yearly plan 😂. Do I need to use another github account?

Christy Jacob
22 Dec, 2023, 10:37

I'll reach out to you over DM as I'd need some additional information

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